Form Letter – Overlock Notice for Delinquent Storage Tenant

If you need to send a notice to your delinquent storage tenant indicating that their rent is so far behind that they are being locked out, you can use this storage template letter and fill in the spaces with your own company’s information.

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Dear tenant,

This notice is to inform you that your rent payment has been past due for ___ days. Unfortunately, in accordance with your rental contract, our system has locked you out at the gate and an overlock will be placed on your units. Please get in contact with us at your earliest convenience by calling us at ___, e-mailing us at ____ or stopping by our office. We are here to help. Please let us know if you have any questions or concerns.

Thank you,

We appreciate your business.

Sincerely,

_____Company Name & Contact Info___

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This lock-out form letter is ideal for situations in which your tenant has gone far past their rent payment due date and you need to step up the pressure in order to try to secure a payment. Keep in mind that you must check with your state’s lien laws to ensure you are not violating their legal rights by overlocking their units too early.

If you have tried contacting your storage customer repeatedly by phone, e-mail or SMS text, and you haven’t gotten any response yet, sometimes the mere mention of the overlock is enough to get your customer back into communications. Oftentimes, storage customers will try to avoid your collection calls and e-mails and hope to squeeze by until their next paycheck when money is tight. Nevertheless, many tenants still access their units quite a bit while doing this, making the threat of an overlock a pretty powerful deterrent.